The Blog

Why filling in credit cards forms online is painful

Posted by Tim on the 23 June in |

Why some companies choose to make filling these forms harder than they need to be is beyond us at Design Militia. A simple web form for filling in your payment details normally consists of:

  • Card number
  • Expiry date
  • CVV/CVC code (security code on the back of most cards).

Let's take the expiry date as an example. The website shall remain nameless. On all credit and debit cards, expiry...

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Improving the Sainsbury’s experience

Posted by Tim on the 27 May in |

Improving the Sainsbury’s experience

User Experience

So next week sees the start of “I’m running Sainsbury’s” on Channel 4. Certainly a shameless marketing ploy on the part of the supermarket giant but we're definitely intrigued here at the Design Militia bunker.

The basic concept is to allow shop floor workers, the foot troopers of the Sainsbury’s army, the power to make changes to the way Sainsbury’s stores are run, letting them make changes...

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